About
BumpYard has developed an innovative omnichannel communication center that empowers customer experience and leads digital service, support and sales teams to success. Our platform consists of an AI-powered "smart inbox" for cross-channel customer engagement plus a set of proprietary applications that enable organizations to serve their customers whenever and wherever it is most convenient for them.
With BumpYard, organizations can easily launch new communication channels and deliver a unified customer experience, regardless of whether it is through email, chat, SMS, MMS, video, voice, or social media pages. BumpYard allows agents to effectively personalize interaction with customers through any service channel from a single place, enabling them to handle 3 times as many inquiries.
With BumpYard, organizations can easily launch new communication channels and deliver a unified customer experience, regardless of whether it is through email, chat, SMS, MMS, video, voice, or social media pages. BumpYard allows agents to effectively personalize interaction with customers through any service channel from a single place, enabling them to handle 3 times as many inquiries.
Yaniv Hakim – Co-CEO & Founder
Yaniv is an expert in digital technologies, product management and social media, with 15 years of experience in managing technological and business teams. He learnt to program at the early age of 9, and when he was 18 (in 1998), he developed the first medical web portal in Israel (starmed.co.il). He served as CTO and Head of R&D at Ewave Group, managing over 200 programmers and team leaders. Prior to founding BumpYard in 2012, Yaniv established several business initiatives, including a social game studio that launched successful Facebook applications and a SaaS service that provided an advanced web and mobile social browsing experience. Yaniv is also a member of BumpYard's Board of Directors.
Yaniv is an expert in digital technologies, product management and social media, with 15 years of experience in managing technological and business teams. He learnt to program at the early age of 9, and when he was 18 (in 1998), he developed the first medical web portal in Israel (starmed.co.il). He served as CTO and Head of R&D at Ewave Group, managing over 200 programmers and team leaders. Prior to founding BumpYard in 2012, Yaniv established several business initiatives, including a social game studio that launched successful Facebook applications and a SaaS service that provided an advanced web and mobile social browsing experience. Yaniv is also a member of BumpYard's Board of Directors.
Eli Israelov – Co-CEO & Founder
Eli is a serial entrepreneur with more than 20 years of experience in marketing and business administration. He led marketing and business development departments in several companies and established various business ventures. Prior to founding BumpYard, he founded Tripme, a travel personalization platform; served as VP at Diesenhaus and increased the annual turnover by 20% to $70M; and founded additional start-up companies. Eli holds a B.A. degree in Business Administration and Marketing from the College of Management. He is also a member of BumpYard's Board of Directors.
Eli is a serial entrepreneur with more than 20 years of experience in marketing and business administration. He led marketing and business development departments in several companies and established various business ventures. Prior to founding BumpYard, he founded Tripme, a travel personalization platform; served as VP at Diesenhaus and increased the annual turnover by 20% to $70M; and founded additional start-up companies. Eli holds a B.A. degree in Business Administration and Marketing from the College of Management. He is also a member of BumpYard's Board of Directors.
Fact Sheet
Location
Main HQ
Beit Hakshatot, Kibbutz Glil Yam, Herzelia
Herzliya 46905 - Israel,
São Paulo, Ed. Berrine Sul - Rua Luigi Galvani, 42 cj. 32/33 3º andar CEP: 04575-020 Cidade Monções - São Paulo - SP - Brazil
Beit Hakshatot, Kibbutz Glil Yam, Herzelia
Herzliya 46905 - Israel,
São Paulo, Ed. Berrine Sul - Rua Luigi Galvani, 42 cj. 32/33 3º andar CEP: 04575-020 Cidade Monções - São Paulo - SP - Brazil
Board
Rafi Gabay, Chairman of the board
Oren Shuster
Ron Zuckerman
Oren Shuster
Ron Zuckerman
